Privacy Policy

Effective Date: 7 April, 2023

At The Logistic Company, accessible from www.thelogisticcompany.com, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect information that you share with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, company name, etc.

  • Business Information: Shipment details, billing address, tax identification numbers.

  • Technical Data: IP address, browser type, device information, and website usage data.

  • Communication Records: Emails, queries, and messages exchanged via forms or support.

2. How We Use Your Information

Your information is used to:

  • Provide and manage our logistics services

  • Respond to your inquiries and customer support requests

  • Process orders, bookings, and payments

  • Improve our website functionality and user experience

  • Send service updates, promotional offers (if opted in), or important notifications

  • Comply with legal obligations

3. How We Protect Your Data

We take data protection seriously. Our website uses secure encryption (SSL) and other technical safeguards to prevent unauthorized access, disclosure, or misuse of your information.

4. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

  • Authorized internal teams and logistics partners for service fulfillment

  • Government or customs authorities, where required by law

  • Third-party service providers (e.g., IT, payment processors) under strict confidentiality

5. Cookies & Tracking Technologies

Our website may use cookies and similar tools to improve site performance, analyze traffic, and personalize user experience. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Request data portability

  • File a complaint with a data protection authority (if applicable)

To exercise your rights, contact us at contact@thelogisticcompany.com

7. International Data Transfers

As we operate globally (UK, USA, Canada, Australia, Germany, Qatar, Dubai, Malaysia), your information may be transferred across borders in compliance with local data protection laws.

8. Children’s Privacy

Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us:

The Logistic Company
St Mary’s Rd, London W5 5RF, United Kingdom
📞 +44 7308 480246
📧 contact@thelogisticcompany.com